UPCOMING PUBLIC CLASSES

Take a class or send others to improve business writing skills for yourself and your company.

Better Business Writing

June 28, 2013, 8:30 a.m. to 5:00 p.m.
Kirkland, Washington

Get strategies, tools, and practice to enhance your skills as a business communicator. In this hands-on full-day workshop, you will write, revise, get expert feedback, and learn successful techniques to apply to any business message. Take-away tools include a 90-page manual, templates, tips booklets, and other job aids, along with 10 weeks of follow-up reinforcement.

Details and registration information:

For June 28 class

Meeting Notes Made Easy—Live Online Class!

July 9, 2013, 10:00 to 11:45 a.m.
Pacific Daylight Time (GMT minus 7 hours)

Place: At your computer

Become a confident, efficient note-taker! In this 90-minute live online session (plus 15 minutes of Q&A), find out how to take meeting notes and minutes with ease. Replace unhelpful note-taking beliefs with best practices. Apply new strategies as you practice taking notes at a simulated 10-minute meeting. Download four note-taking templates, including a combined agenda/notes model.

Details and registration information:

For July 9 class

Writing Tune-Up for Peak Performance—Live Online Class!

August 20 and 22, 2013
10:00 to 11:45 a.m.
Pacific Daylight Time (GMT minus 7 hours)

Place: At your computer

Enhance your skills in business communication! This course includes two 90-minute live online sessions (plus 30 minutes of Q & A) in which you will tune up your writing performance. Learn a strategy for planning any document. Find out how to edit your messages quickly and consistently. Choose best practices for email efficiency.

You will get expert feedback on your writing sample and answers to your writing questions. Download over 30 pages of class examples and exercises, and receive 10 weeks of follow-up reminders to reinforce what you have learned.

Details and registration information:

For August 20 and 22 class

How to Write Email That Gets Results—Live Online Class!

September 10, 2013, 10:00 to 11:45 a.m.
Pacific Daylight Time (GMT minus 7 hours)

Place: At your computer

Write email that moves people to action! In this 90-minute live online session (plus 15 minutes of Q&A), find out how to get the email responses you need. Learn 12 best practices for efficient email, along with a quick 3-step method for getting the results you want (without being rude!). Eliminate unconscious habits that waste time and drag out email exchanges. Practice using new strategies, and get individual written feedback from the instructor after class.

Details and registration information:

For September 10 class

Host a Public Class
Are you interested in hosting a public class at your organization? Hosts receive discounts and free registrations. Contact us for information.