BUSINESS WRITING PRODUCTS
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110 Tips for Sending Email That
Gets Read—and Gets Results
Second Edition, Updated in 2012
 If you write business email, this booklet is for you. Find out how to inspire your readers to take action. Learn how to add the human touch to your messages. Get tips to improve your email immediately.
Buy this second
edition of 110 Tips as a bound 30-page booklet or a searchable PDF—
or both!
Apply tips like these to improve your email today:
TIP 10: Begin with a precise subject. For example, write “Marketing Plans Due Sept. 30”—not “Marketing Plans." Use case numbers and client names when they are helpful. Avoid the vague "Hi,” which tells readers nothing.
TIP 30: Use a heading for any due dates so readers will not have to search for them. If you are using plain text for email (rather than HTML), put due dates in all caps. like this: DATE DUE: FRIDAY, DECEMBER 7.
Read the Contents page of 110 Tips for Sending Email That Gets Read—and Gets Results.
“As I designed this booklet for you, I had to fight the urge to share it with everyone I know. These tips are so valuable. Applying them, I have new ways to write concise, focused emails that get the attention of my busy clients.”
Deborah Esposito, Owner, Mirror-Doc |
 Click here to view a 16-Tip Sampler in PDF format. You will need Adobe Reader, a free software program, to read the PDF. Download Adobe Reader.
110 Tips for Sending Email in PDF format can be open on your desktop while you compose email. The booklet is hyperlinked by topic and searchable by word. For example, if you need a tip on using a Bcc (blind copy), just press CTRL+F, and type Bcc. You will quickly find two tips on using Bccs.
The downloadable version of the booklet is a standard PDF (Adobe) file designed for use on your computer screen. The PDF is not designed for use as a printed document. You will need Adobe Reader to read the file.
“The PDF version of your email tips booklet is very handy. I like how easy it is to search and instantly find the type of tip needed. In fact, that is what I did as I worked on this message to you. I can easily see myself referencing the booklet whenever I need a fast tip for improving my email.”
John Cline, Learning and Development Manager, Vancouver, British Columbia |
The PDF is not copy-protected. We trust you to buy a license for each computer that will have access to the file. Please review our volume discounts and pricing for group licenses.
Purchase 110 Tips for Sending Email |
110 Tips, 2nd Ed.
Printed Booklet
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$8.00 each
plus shipping and handling |
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110 Tips, 2nd Ed.
Downloadable PDF
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$8.00 each for individual license |
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110 Tips, 2nd Ed.
Booklet and PDF
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$15.00 plus shipping and handling |
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“I wish I had seen ‘110 Tips’ ten years ago. It is filled with smart, practical, easy-to-implement strategies to make my email communications much easier for others to read, understand, and act on. I counted no less than 25 things that I was not doing which I have changed immediately as a result of this great resource. Now if only the people who email me would read ‘110 Tips’ too!
“This booklet should be required reading for anyone in business who communicates regularly via email.”
Tim Jones
Vice President and General Manager
NetSpeed Learning Solutions |
Since 1990, people in our business writing seminars have told us what they value: practical, simple tools to help them write better on the job. Listening to our clients, we created 110 Tips for Sending Email That Gets Read—and Gets Results and updated it in a second edition in 2012.
60 Quick Word FixesWriters at all levels needs tips and tricks to help them choose the right word.
 With 60 Quick Word Fixes, you will know when I is the correct choice and when me or myself is the proper word. You
will choose confidently between affect and effect. Using clear, practical hints, you will recognize the difference between appraise and apprise, imply and infer, principle and principal, and many other confusing pairs.
Check the Table of Contents for the complete list of 60 Quick Word Fixes.
Know when follow up needs a hyphen and when its requires an apostrophe. Recognize when your grammar and spelling checker has made a valid suggestion—and when it hasn’t. Increase your confidence as a writer. Get 60 Quick Word Fixes as a bound 32-page booklet or a searchable PDF—or both!
Can you recognize the incorrect word in each of these sentences?
- We were surprised by the large amount of applicants for the unpaid internship.
- The principle reason for meeting is to discuss an MBA forum.
- Just give the prize to whomever arrives first.
- You may call Melinda, Jose, or myself for information about the process.
- Phoenix is perfect with it’s mild autumn weather.
Not certain? 60 Quick Word Fixes will provide the answers.
“As I have many times, I just pulled out your handy ‘60 Quick Word Fixes’ to help me proofread a document for a coworker. I needed to check on effect vs. affect. Your examples really helped! The explanations are clear, with just the right amount of detail.”
Elizabeth Patrick, Project Manager, Center for Health Training |
The downloadable version of 60 Quick Word Fixes is a standard PDF (Adobe) file designed for use on your computer screen. The PDF is not designed for use as a printed document, although you can print it. You will need Adobe Reader to read or print the file.
The PDF is not copy-protected. We trust you to buy a license for each computer that will have access to the file. Please review our volume discounts and pricing for group licenses.
Purchase 60 Quick Word Fixes |
60 Quick
Word Fixes
Printed Booklet |
$7.00 each
plus shipping and handling |
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Downloadable PDF |
$7.00 each for individual license |
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Booklet and PDF |
$13.00 plus shipping and handling |
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Check this page again soon. We will offer an array of tools to support better business writing: checklists, models, templates, booklets, self-study exercises, individual lessons, and more. Whether you live in Miami or Manitoba, Mumbai or Malaysia, you will be able to take advantage of our business writing tools, tips, and job aids to help you write better on the job.
Return Policy
You must be satisfied with your purchase. You may return printed materials in good-as-new condition for a full refund within 60 days of your purchase. If you are not satisfied with a downloaded product, let us know what went wrong. We will refund your payment or provide you with a product that meets your needs.
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